Returns & Exchanges
At Rinkit.com, we want you to be completely satisfied with your home and garden purchases, which is why we offer a straightforward 30-day return policy for a full refund or exchange. Whether it's glassware or garden furniture, we ensure a hassle-free process to get your space looking exactly how you envisioned.
Initiate Your Return
Log in to your Rinkit account or visit our returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully repackage your items in their original packaging to ensure they are protected during transit, including all fixings and instruction manuals.
Ship the Package
Print your prepaid return label or use our QR code service at a local drop-off point, ensuring you obtain a proof of postage receipt for your records.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund back to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing